Drivers send their European trip reports via System4u’s app
Nearly 400 trucks of CEE Logistics a.s., one of the most important Czech transport and logistics companies, transport goods across Europe on a daily basis. With the company’s mobile app, the company easily obtains documentation from drivers on the road. At the same time, CEE Logistics a.s. uses the MDM system (Mobile Device Management), which ensures data security and easy mass management of phones.
Everything began with the decision to implement the widespread use of mobile devices.
Management knew from the start that the use of the phones had to be meaningful and the company would be able to manage their use.
The idea to create an app for drivers came from the manager of one of the branches. The purpose of the proposed application was to obtain transport documents from drivers in the shortest possible time. The original procedure consisted of the employee handing over the necessary documents after returning to the branch or faxing them from the petrol station.
The documents are also used as a basis for calculating wages. Speeding up the flow of documents will contribute to better processing of invoicing documents and the aforementioned payroll calculation.
Everything from one supplier
CEE Logistics a.s. selected a partner who would ensure not only the creation of the application but also subsequent administration, service and possible further development.
“We targeted looking for an established company that we could trust. There were four Czech companies in the game. But not all of them offered mobile phone management. Mobile Device Management was another of our requirements. Price was also an important criterion. System4u met all our requirements in full.” Michal Kaňuka, IT Manager, CEE Logistics
Benefits of the application
The deployment itself was very fast. Everything was up and running within a month. In terms of implementation, due to the large number of devices, the most challenging part was the recall, replacement and subsequent pairing.
The main task of the application is to get the necessary documentation from drivers to the persons who process it in the shortest possible time. Not only the transport documents but also photo documentation of any damage incidents and claims. By getting the documentation into the right hands on time, CEE Logistics a.s. can provide better service and respond to individual customer requirements during transport. Administrative workers are no longer burdened by any potential non-delivery.
“The changes occurring with the introduction of the app are very positive. Anyone who works with people regularly knows how challenging it is. However, our drivers responded, and in fact, still respond, excellently. Working with the application is not complicated, the control is intuitive. Those responsible for processing the documentation receive complete documentation on time thanks to the application, which makes their work much easier.”
Michal Kaňuka, IT Manager, CEE Logistics a.s.
The application has also become one of the competitive advantages for CEE Logistics a.s. when acquiring new clients.
Only two administrators
In addition to the company’s app, the logistics company uses the Samsung Knox MDM system, which is also supplied by System4u. MDM system ensures the safety of your company data. With just two internal administrators overseeing almost 400 phones in several languages, efficient management is maintained.
Phones of CEE Logistics a.s. employees in MDM mode are equipped with eleven applications. These include customised apps, a driver’s manual, a refuelling manual, Viber and more.
Drivers use the app to send documents for transport, photo documentation and can respond better to individual customer requirements during transport.
Samsung Knox is a tool to simplify initial setup and advanced data security on Samsung business mobile phones and tablets. The technology guides the employee on how to set up the mobile device himself in just a few minutes exactly according to the employer’s requirements.
The app was just the first step
Since the application has been very successful for the logistics company, they are planning further expansion. The application should continue to be used for mailing:
- maps for loading,
- any missing documentation,
- forms and other materials.
In the future, they plan to link the application directly to their internal software, which will optimize costs and enable faster transfer of documents to customer platforms.
